Scana Energy is a natural gas company that has been serving residential and commercial customers in Georgia for over 20 years. With a strong commitment to providing reliable and affordable energy solutions, Scana Energy has become a trusted name in the industry. Their extensive experience and expertise have enabled them to offer a range of energy plans to meet the unique needs of their customers. From fixed rate plans to variable rate plans, Scana Energy provides flexible options that help customers save money on their energy bills

Scana Energy Price Rates for Residential Customers

Scana Energy offers competitive price rates for residential customers. Here are the featured residential rates for Scana Energy:

1. 36 Month Fixed: This rate plan offers a fixed price for 36 months, providing customers with price stability and protection against price fluctuations. The rate is 73 cents per therm.
2. Introductory Variable: This rate plan offers an introductory variable price, which can change depending on market conditions. The rate is 58 cents per therm.

It’s important to note that prices may vary depending on your location and usage. To get an accurate quote for your area and usage, visit the Scana Energy price rates page

How to Pay Your Bill

Scana Energy offers a range of payment options to make it easy for customers to pay their bills in a way that suits them best

1. Pay Online by Logging In to Your Account

One of the easiest ways to pay your Scana Energy bill is by logging in to your account on the Scana Energy website. If you don’t have an account yet, you can create one for free. Once you’re logged in, you can make a payment using your checking or savings account. This option is free and the payment posts immediately.

2. Pay As Guest by BillMatrix

If you prefer not to log in to your account, you can still make a payment online using your Scana Energy account number. You can pay using your credit card, debit card, or electronic check. However, there is a fee of $3.50 for this option, and the payment posts immediately. If you want to avoid the fee, we recommend creating an online account or logging in to your existing account.

3. Pay by Mail

You can also pay your Scana Energy bill by mail. Simply send a check or money order to the following address: Scana Energy, PO Box 105046, Atlanta, GA 30348-5046. There is no fee for this option, but it takes 3-6 business days for the payment to post.

4. Pay by Phone

If you prefer to pay your bill over the phone, you can call 1.877.467.2262 and select “Pay Bill by Phone” to make a payment 24 hours a day. You can pay using your credit card, debit card, or electronic check. However, there is a fee of $3.50 for this option, and the payment posts immediately.

5. Pay in Person

Finally, you can pay your Scana Energy bill in person at a payment center. You can find a payment center near you here. You can pay with cash, check, or money order, but there is a fee of $2.25 for cash payments. The payment posts immediately.

Please note : Check out the available payment options for business customers here.

Understanding Your Bill

Scana Energy Account Setup

Signing up for Scana Energy is quick and easy. Here’s a step-by-step guide on how to sign up:

1. Go to the Scana Energy website: Visit https://account.scanaenergy.com/Checkout to begin the sign-up process.
2. Enter your address: Enter your service address to see the available rates in your area.
3. Select a rate plan: Choose the rate plan that best fits your energy needs and budget.
4. Provide your details: Fill in your personal information, including your name, contact information, and social security number.
5. Credit check: Scana Energy will run a credit check to determine your eligibility for service. If approved, you will be able to move on to the next step.
6. Select your start date: Choose the date you want your service to begin. Scana Energy offers flexible start dates to suit your needs.
7. Review your information: Double-check your information to make sure everything is correct.
8. Submit your application: Once you’re satisfied with your information, submit your application and wait for confirmation.

And that’s it! You’re all set to start enjoying the benefits of Scana Energy.

To sign in to your Scana Energy account, visit https://account.scanaenergy.comlogin and enter your email and password.

8 Tips for Reducing Your Scana Energy Costs

Are you looking for ways to lower your energy costs and save money? Here are 8 tips that can help:

1. Adjust your thermostat temperature: Setting your thermostat at 68 degrees or lower in the winter and 78 degrees or higher in the summer can make a significant impact on your energy costs. Every degree that you adjust your thermostat can result in more savings.
2. Install a programmable thermostat: Having a thermostat that can automatically adjust the temperature throughout the day can help you save energy costs when you are not at home. By setting your thermostat to lower the temperature during the day when you are at work or school, you can save a considerable amount of money on your energy bills.
3. Schedule an annual inspection of your equipment: Have your heaters and air conditioners inspected and cleaned by a professional each year. This will ensure that your equipment is running efficiently and can save you money on energy costs in the long run.
4. Change furnace filters regularly: If you have a forced-air furnace, check your filters every month and replace them when they become dirty. This simple step can significantly improve the efficiency of your furnace and reduce your energy costs.
5. Seal gaps and cracks: Even a small crack around a window can cause a significant amount of air to escape, which can increase your energy costs. Seal gaps and cracks around windows, outside doors, baseboards, exhaust fans, dryer vents, pipes and wires coming into your home, and where walls meet the foundation to prevent air leaks.
6. Upgrade attic insulation and shingles: Ensure that your attic insulation meets the minimum R-38 (12-14 inches) and consider upgrading to ENERGY STAR® certified shingles when installing a new roof. This will improve the energy efficiency of your home and reduce your energy costs.
7. Use draft guards on your doors: Put draft guards at the bottom of doors that go outside. This will prevent drafts from entering your home and will save you money on heating and cooling costs.
8. Replace old appliances with ENERGY STAR® models: Energy-efficient appliances, such as refrigerators, dishwashers, and washing machines, can significantly reduce operating costs over time. Consider a gas range with a pilotless ignition system that uses less gas, and a clothes dryer that shuts off automatically when your clothes are dry.

How to Contact Scana Energy Customer Service

Scana Energy offers multiple ways to get in touch with their customer service team. You can call them at 1.866.245.7742 Monday through Friday from 7 AM to 8 PM, and Saturdays from 8 AM to 5 PM. For general correspondence, send your letters to:

SCANA Energy 2231 S. Centennial Ave Aiken, SC 29803

If you have a non-urgent question or concern, you can fill out the contact form. Scana Energy asks that you allow up to 72 hours for a response. If you have an urgent request, however, it’s best to call their customer service number.

Frequently Asked Questions

Here are some frequently asked questions and answers about Scana Energy bill payment:

1. What is my rate plan? You can find your current rate plan under “Current Charges” on your bill. If you want to see all rate plans available, visit here.
2. What if I need to make a late payment? If you make a late payment without a prior arrangement, it may result in late charges or your service being disconnected. However, if you know your payment will be late, you can call Scana Energy at 1.866.245.7742 to work out a payment schedule.
3. Are there bill payment assistance programs? Yes, Scana Energy offers bill payment assistance programs. To learn about the available options, call Scana Energy at 1.866.245.7742.
4. What are AGL Pass-Through Charges? AGL Pass-Through Charges are charges for the use of Atlanta Gas Light’s natural gas pipeline system. These charges appear on your monthly gas bill, and regardless of which gas marketer you choose, they are passed directly on to the customer as regulated by the Georgia Public Service Commission.