Having trouble paying your Entergy bill? You’re not alone. Many Entergy customers struggle to pay their utility bills, especially during times of financial hardship. The good news is that Entergy offers bill payment assistance programs to qualified low-income customers. This article provides an overview of Entergy bill assistance options, eligibility requirements, and how to apply.
Entergy Bill Payment Assistance Programs
Entergy offers several programs to help customers pay their utility bills, including:
Low Income Home Energy Assistance Program (LIHEAP)
- Federally funded program that provides money to help pay energy bills
- Benefits are usually a one-time annual payment made directly to the utility company
- Eligibility: Household income below 150% of federal poverty level
- Apply through your state or local LIHEAP agency
Power to Care
- Funded by Entergy employee and customer donations matched by shareholders
- Provides emergency utility bill payment assistance
- Benefits are one-time grants paid directly to Entergy
- Eligibility: Customers facing financial hardship, often seniors or those with disabilities
- Apply through local non-profit agencies
- Offers payment plans, extensions, and flexible due dates for Entergy bills
- Eligibility: All residential customers with overdue balances
- Enroll by calling Entergy or via the customer portal
- Provides home upgrades like insulation, air sealing, and HVAC tune-ups
- Lowers energy bills through improved efficiency
- Eligibility: Low-income households that meet LIHEAP criteria
- Apply through state weatherization program
Visit entergy.com/bill-help for more information on programs to assist with energy costs.
Entergy Bill Assistance Eligibility
Eligibility for Entergy’s bill assistance programs is based on factors like household income, age, disability status, and bill payment history. Some key requirements:
- LIHEAP – Household income below 150% of federal poverty level
- Power to Care – Financial hardship due to job loss, medical bills, etc.
- Solutions – All residential customers with past due balances
Priority is given to households with seniors, children, or persons with disabilities. Customers must have an active Entergy account in their name.
Economic Empowerment Programs
We work alongside our community partners to help administer the Internal Revenue Service’s Volunteer Income Tax Assistance program. The VITA program offers free tax help to families with annual household incomes of $60,000 or less. Entergy spreads awareness of the program to its customers, and IRS-certified employees volunteer at VITA sites to help make sure our customers receive the full refund they deserve. To find a free tax preparation site near you, visit entergy.com/freetaxhelp.
You Can Get Help Paying Entergy Bills
Don’t let past due Entergy bills pile up without reaching out for assistance. Entergy provides multiple bill payment assistance programs, payment arrangements, and cost-saving tips for struggling customers. Contact them today to discuss your account status and options. With the right support, you can get back on track with your utility payments.