Paying your Entergy bill online is fast, easy and secure with BillMatrix. BillMatrix is the official online payment processor for Entergy. This article will walk you through step-by-step how to pay your Entergy electricity bill online using BillMatrix.
What is BillMatrix?
BillMatrix is an online payment processing system that allows Entergy customers to pay their electricity bills securely on the web. BillMatrix is owned and operated by Fidelity National Information Services, Inc. (FIS).
When you make an Entergy bill payment through BillMatrix, your payment is transferred directly to Entergy, ensuring your account is properly credited.
How to Pay Your Entergy Bill Through BillMatrix
Follow these simple steps to pay your Entergy electricity bill online using BillMatrix:
- Go to the BillMatrix website at https://paymentsentergy.billmatrix.com/.
- Enter your 13-digit Entergy account number exactly as it appears on your bill. Do not include dashes or spaces.
- Enter your 5-digit Quick Pay Center (QPC) code from your Entergy bill. This is located near your account number.
- Click “Continue” to proceed to the payment screen.
- Enter your outstanding balance due as shown on your most recent Entergy statement.
- Select whether you want to make a one-time payment or set up recurring autopay.
- Enter your credit card or bank account information and complete the payment transaction.
- You will receive a confirmation page and email when your payment is complete.
And that’s it! By paying your Entergy electricity bill through BillMatrix, you can ensure timely, secure payment processing. Your account will be updated and your outstanding balance paid right away.
Paying Your Entergy Bill by Phone Through BillMatrix
If you prefer to speak to a live agent, you can pay your Entergy bill over the phone using BillMatrix’s automated system.
To pay by phone:
- Call 1-800-584-1241.
- Follow the prompts to route your call to the BillMatrix automated payment system.
- Have your Entergy account information ready to input.
- Make your payment using a bank account, credit card or debit card.
- A BillMatrix agent will provide a confirmation number at the end.
Getting Help from BillMatrix Customer Service
If you need help with your BillMatrix payment transaction, customer service agents are available:
- Call 1-800-446-1373.
- Hours are Monday-Friday from 7am-7pm, excluding holidays.
The BillMatrix team can answer questions, provide payment support and help with any issues that arise.
Benefits of Paying Your Entergy Bill Online Through BillMatrix
There are many benefits to paying your Entergy electricity bill online using BillMatrix:
- It’s fast – Payments post to your Entergy account immediately, so you don’t have to worry about late fees.
- It’s easy – The online payment process is simple and straightforward. You just need your Entergy account number and bill amount.
- It’s secure – BillMatrix uses industry-standard encryption to protect your personal information.
- You can set up autopay – Schedule recurring payments to be made automatically each month.
- You can go paperless – Opt out of paper bills and access your statements electronically. This saves trees!
- You can pay multiple bills – Pay all your Entergy accounts with one transaction if you have more than one.
- 24/7 access – Pay your bill anytime, anywhere with an internet connection.
Avoiding Scams and Fraud
When paying your Entergy bill online, beware of scammers who may try to trick you into providing personal financial information.
To avoid fraud:
- Only use the official BillMatrix website at https://paymentsentergy.billmatrix.com/.
- Never provide credit card or bank account information to an unverified source.
- If you receive a suspicious call or email requesting payment, report it to Entergy and BillMatrix immediately.
By taking precautions, you can pay your Entergy bill safely online through BillMatrix. Follow the steps in this guide for a smooth, secure transaction every time.