Paying your Entergy bill on time each month is important to avoid late fees and potential service interruptions. Entergy offers numerous convenient payment options to fit every customer’s needs. This article will provide a comprehensive guide on the various ways Entergy customers can pay their utility bills.
Overview of Entergy Bill Payment Options
Entergy offers the following ways for customers to pay their monthly bills:
- Online
- Phone
- In person
- Automatic bank draft
Customers can also make one-time credit/debit card payments online or by phone. Entergy provides flexible solutions to fit into any billing schedule or payment preference.
Paying Your Entergy Bill Online
The fastest and most convenient way to pay your Entergy bill is online through the MyEntergy customer portal. Below are the steps to pay online:
Step 1: Log into MyEntergy
- Go to https://www.myentergy.com/s/payonlinenowunauthenticated
- If you already have an account, enter your username and password to log in.
- If you don’t have an account, click “Register” to create one. Setting up an account only takes a few minutes.
Step 2: Select a Payment Method
Once logged into your MyEntergy account, you can make a one-time payment or set up recurring payments. Payment options include:
- Bank account: Pay directly from your checking or savings account. No fees apply.
- Credit/debit card: Visa, Mastercard, American Express, and Discover cards accepted. A convenience fee of $1.60 per transaction applies.
- Electronic check: Use your bank account and routing number. The $1.60 convenience fee applies.
Step 3: Enter Payment Details
After selecting your payment method, enter your payment details including:
- Payment amount
- Bank account or card information
- Payment frequency if setting up a recurring payment
Step 4: Review and Submit
Carefully review your payment details before submitting. You will receive a confirmation email after the payment is processed. The funds will be automatically withdrawn from your selected payment method.
Paying Your Entergy Bill by Phone
To pay your Entergy bill by phone, call 1-800-ENTERGY (1-800-368-3749) and select the “Pay by Phone” option. Representatives are available 24/7.
You can make a one-time payment using your credit, debit card or electronic check. The $1.60 convenience fee per transaction applies. Entergy also offers an automated phone payment system available anytime.
Paying Your Entergy Bill in Person
Entergy has authorized pay agents throughout their service area where you can pay your bill in person with cash, check or money order. Some payment locations may charge up to $1.50 convenience fee.
To find an in-person payment location near you:
- Go to https://www.myentergy.com/s/makepayment and click Find Quick Pay Center
- Enter your ZIP code to see a list of payment centers in your area
- Call 1-800-ENTERGY for assistance finding a pay agent
Be sure to bring your previous bill that shows your 10-digit Entergy account number. For the fastest service, pay early in the billing cycle.
Paying Your Entergy Bill by Mail
Go to https://www.myentergy.com/s/makepayment and click Pay By Mail then choose your state.
Payments sent by mail must be received before your due date to avoid late fees. Allow 7-10 days for standard mail delivery.
Your check or money order should include:
- Entergy account number
- Service address
- Current bill payment stub (if available)
Do not send cash through the mail. Entergy is not responsible for lost or stolen payments. Consider paying online or in person for security and proof of payment.
Setting Up AutoPay With Entergy
The most convenient option is to enroll in Entergy AutoPay to have your monthly bill automatically drafted from your bank account on the due date. To start AutoPay:
- Log into your MyEntergy account
- Under “My Profile”, click Manage AutoPay
- Select your payment account
- Confirm the draft date each month
With AutoPay, you’ll avoid late fees, save on postage, and gain peace of mind knowing your bill is always paid on time. You can cancel or change your AutoPay settings anytime through your online account.
Paying Entergy Bills on Mobile Devices
In today’s digital world, you can manage your Entergy account completely from your smartphone or tablet.
The MyEntergy mobile app allows you to:
- Check your balance
- Make secure payments
- View payment history
- Set up alerts
You can even pay using your mobile wallet – Apple Pay for iPhones or Google Pay for Androids. Payments through the app incur the standard $1.60 convenience fee.
Avoiding Late Fees and Service Disruption
Entergy bills are due by the due date shown on your statement to avoid a 5% late payment penalty. If your bill remains unpaid, your service may be disconnected unless alternative payment arrangements are made.
Tips to avoid late fees:
- Enroll in AutoPay
- Sign up for bill reminders and past due notices
- Pay a few days early to account for mail delivery time
- Have a backup payment method like a credit card
Staying current on your Entergy bill ensures you keep enjoying uninterrupted electric and gas service.
Payment Assistance Programs
If you are struggling to pay your bill, Entergy offers payment assistance programs based on financial need, including:
- Deferred Payment Plans – Make consistent monthly payments to get back on track
- Low Income Home Energy Assistance Program (LIHEAP) – Federally funded grant assistance
- Entergy Solutions – Offers bill credits to low income seniors and families with children
Contact Entergy customer service to discuss bill payment assistance options and manageable payment plans.
In Summary
Paying your Entergy bill on time every month is simple with today’s convenient payment methods. This guide outlines the many options to pay your bill in a way that fits your needs and schedule. Reach out to Entergy’s helpful customer service team if you have any other questions on paying your utility bill.