If you’re a Georgia Power customer looking for alternative ways to pay your bill, you may consider using the Georgia Power BillMatrix service. Though the Georgia Power BillMatrix bill pay website is currently not available, there are still options for paying your bill via phone by calling BillMatrix or Georgia Power directly.
What is BillMatrix?
BillMatrix is a service that allows customers to pay their bills by phone or online. It is not directly affiliated with Georgia Power but provides bill payment services for many utilities and other service providers.
When you pay your Georgia Power bill through BillMatrix, you are essentially using them as a payment processor. Your payment still goes directly to Georgia Power, but BillMatrix handles the transaction.
Paying by Phone with BillMatrix
To pay your Georgia Power bill over the phone using BillMatrix, call 1-800-672-2402. This toll-free number will connect you directly to the BillMatrix payment system.
When prompted, you will need to enter your 10-digit Georgia Power account number and the amount you wish to pay. You can find your account number printed on your monthly bill statement.
BillMatrix accepts payments using credit cards or debit cards. Have your card ready when you call to make the payment process quick and easy.
After entering your account and payment details, your payment will be processed immediately. You will not need to talk to a live representative unless you have questions or issues with your payment.
Paying Online with BillMatrix
In addition to phone payments, BillMatrix also allows Georgia Power customers to pay online at www.billmatrix.com.
To begin, select Georgia Power from the list of payees and enter your account number. Choose the amount to pay and enter your credit or debit card information.
The online system is available 24/7, so you can pay your bill anytime it is convenient. As with phone payments, your payment will be processed right away.
BillMatrix Payment Tips
- BillMatrix payments go directly to Georgia Power, not to BillMatrix. Your account will be credited within 1-2 business days.
- BillMatrix charges a $1.50 convenience fee for debit/credit card payments. This fee goes to BillMatrix only.
- You can have your payment deducted directly from your bank account (ACH) to avoid the card payment fee.
- Keep your Georgia Power account number handy when paying through BillMatrix. You will need to enter it to access your account.
- Receive a confirmation number at the end of your call or online session to have a record of your payment.
- Contact Georgia Power if you do not see your BillMatrix payment applied to your account within a couple of days.
Other Ways to Pay Your Georgia Power Bill
In addition to BillMatrix, Georgia Power offers other payment options:
- Online – Pay through your secure online account at www.georgiapower.com
- By Phone – Call Georgia Power directly at 1-888-660-5890 to pay with a representative
- In Person – Visit an authorized payment location and pay with cash, check or debit card
- Auto Pay – Sign up for auto-draft from your bank account each month
- Mail – Send a check or money order to the address on your statement
So in summary, BillMatrix provides a convenient phone and online system for Georgia Power customers to pay their electric bill. While it charges a small fee, the service is fast, available anytime, and your payment goes directly to your Georgia Power account.