The GA Power Property Manager Portal is an online tool that allows property managers to easily manage multiple properties and tenant accounts with Georgia Power. This comprehensive portal provides convenient access to view account details, make payments, set up new accounts, and more.

Overview of the GA Power Property Manager Portal

The Property Manager Portal is designed for landlords, property management companies, and others who need to manage multiple Georgia Power accounts. Key features include:

• Consolidated account access – View and manage all your managed properties in one place.
• Account management – Activate, deactivate, and update account information.
• Billing and payment – View billing history, make payments, set up recurring payments.
• Service requests – Submit requests for service visits and repairs.
• Energy usage – Monitor electricity usage for properties.
• Notifications – Get emails about billing and other account activity.
• User management – Add users and set permissions for access.

The portal provides much greater convenience compared to calling Georgia Power for each managed property. Property managers can save significant time by handling all their properties from one centralized dashboard.

Getting Started with the Property Manager Portal

Eligibility Requirements

To sign up for the Property Manager Portal, you must:

• Have a business or personal Georgia Power account.
• Manage 2 or more active Georgia Power accounts for rental properties or commercial spaces.

Enrollment Process

Follow these steps to enroll:

1. Go to https://customerservice2.southerncompany.com ↗ and click “Enroll” under Property Manager Portal.
2. Enter your existing Georgia Power account number and details.
3. Accept the terms and conditions.
4. Create a username and password for the portal.

Once enrolled, you can immediately access the Property Manager Portal and start adding your managed properties.

Adding Managed Accounts

To add accounts under your management:

1. In the Property Manager Portal, click “Manage Properties”.
2. Click “Add a Property” and enter the account number and address.
3. The tenant will receive an email asking them to confirm adding the account to your management.
4. Once the tenant approves, you will have access to the account in your Property Manager Portal.

You can repeat this process to add all your managed Georgia Power accounts.

Key Features and Tools

The Property Manager Portal provides robust tools and capabilities to manage multiple properties efficiently.

Dashboard

The centralized dashboard gives an overview of all managed accounts, with summary information on each property like account balance, due date, and service status. You can quickly check which accounts require attention.

Billing and Payments

• View billing history and download statements for each property.
• Make one-time payments by credit card or bank account for individual or multiple accounts.
• Set up automatic recurring payments.
• Pay open balances or current bills.

Service Requests and Notifications

• Submit requests for service visits, repairs, maintenance, etc.
• Opt-in to receive notifications for billing, payments, high usage alerts, service requests, and other account activity.

Account Management

• Activate, deactivate, or reactivate accounts as tenants move in or out.
• Update account information such as mailing address, email, and phone numbers.
• Add or remove account contacts and authorized users.

Usage History

• Monitor electricity usage by hour, day, or month for each individual property.
• Track usage trends over time and view comparisons to previous periods.
• Identify anomalies in usage that may indicate issues.

Adding Users

As the main administrator, you can add other users to your Property Manager Portal account and specify access permissions for each user. This allows employees or colleagues to help manage your properties based on their roles.

Mobile Access

The Property Manager Portal is mobile-optimized, allowing you to manage your accounts on-the-go from your smartphone or tablet.

Benefits for Property Managers

The Property Manager Portal provides numerous benefits, including:

• Time savings – Managing multiple accounts in one place is much faster than calling Georgia Power for each property.
• Convenience – Access information and make account updates 24/7 from anywhere.
• Productivity – Complete more tasks and minimize errors with robust tools.
• Insight – Better understand electricity usage to identify issues.
• Control – Maintain oversight over all your managed properties.
• Efficiency – Automate repetitive billing and payment tasks.
• Responsiveness – Faster resolution of maintenance and service requests.

Tips for Getting the Most from the Portal

Follow these tips to maximize productivity using the portal:

• Take time to learn all the available features and tools. Review the user guide on the website.
• Set up notification emails so you don’t miss any important account activity or billing deadlines.
• Pay attention to usage trends to look for unusual spikes that could indicate problems.
• Use the centralized dashboard to quickly check account statuses each day.
• Automate payments so you never miss a bill.
• Submit service requests through the portal to avoid phone hold times.
• Add users and assign permissions so your team can collaborate efficiently.

Contacting Georgia Power

If you need additional assistance with the Property Manager Portal, you can contact Georgia Power customer service:

Phone: 1-888-660-5890

Email: Use the email form on Georgia Power’s Contact Us page ↗.

Address: Georgia Power, 96 Annex, Atlanta, GA 30396

The Property Manager Portal provides a powerful platform for managing multiple properties seamlessly on one centralized, easy-to-use system. The portal’s tools can help property managers improve productivity, gain insights, and deliver excellent service to tenants. Opening a free Property Manager account is the first step toward easier property management.